Privacy Policy

Last updated: January 31, 2026

1. Introduction

Welcome to Param ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our squash video analytics service.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, password)
  • Video content you upload for analysis
  • Payment information (processed securely through Stripe)
  • Communications you send to us

We also automatically collect certain information, including:

  • Device and browser information
  • IP address and location data
  • Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your video uploads and generate analytics
  • Process payments and send transaction notifications
  • Respond to your comments, questions, and support requests
  • Send you technical notices and security alerts
  • Comply with legal obligations

4. Data Storage and Security

Your videos and analytics data are stored securely using Amazon Web Services (AWS) with encryption at rest and in transit. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist in operating our platform (AWS, Stripe)
  • Law enforcement when required by law
  • Other parties with your explicit consent

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Data portability

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@param.app

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